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Head of Recruitment & Operations
Head of Recruitment & Operations at Oxford Natural Healthcare Professionals, leading a 12-person team across healthcare recruitment.
South AfricaHead of Recruitment & Operations at Oxford Natural Healthcare Professionals
Lead and manage a team of 12 employees, overseeing daily operations, workload allocation, productivity, performance and achievement of business objectives. Manage the full employee lifecycle and oversee end-to-end permanent and temporary healthcare recruitment operations.
Team LeadershipRecruitment OperationsEmployee Lifecycle ManagementProcess ImprovementPerformance ManagementBusiness DevelopmentCustomer Relationship ManagementRemote Team Management
Led and supported recruitment consultants in achieving individual and team targets. Coordinated daily recruitment activities, prioritising vacancies and client requirements.
Team LeadershipRecruitment coordinationCandidate SourcingScreeningPerformance MonitoringCoachingCustomer Relationship ManagementCompliance Coordination
Managed recruitment assignments across healthcare disciplines, matching qualified professionals to client requirements. Sourced candidates through CV databases, job boards, LinkedIn, social media and direct candidate engagement.
Healthcare RecruitmentCandidate SourcingScreeningCV AssessmentCustomer Relationship ManagementBusiness DevelopmentCompliance CoordinationCRM Systems
Coordinated bookings and shift allocation for Allied Health Professionals (AHPs). Managed client service, new business calls, quotations and follow-ups.
Healthcare RecruitmentShift BookingCustomer Relationship ManagementCandidate SourcingCompliance DocumentationBusiness DevelopmentCRM Systems
Managed nursing bookings and shift allocation to meet client staffing requirements. Developed relationships with NHS hospitals, private hospitals, nursing homes, GP surgeries and private clinics.
Healthcare RecruitmentShift BookingCustomer Relationship ManagementCandidate SourcingCompliance DocumentationBusiness DevelopmentCustomer Service
Managed temporary healthcare staffing bookings across locum, AHP and nursing divisions. Generated new business through cold calling, telephone canvassing and client prospecting.
Healthcare RecruitmentShift BookingBusiness DevelopmentCandidate SourcingScreeningCompliance DocumentationCustomer Relationship ManagementCustomer Service
Identified and developed new business opportunities through proactive telephone sales. Managed client relationships, account development and customer enquiries.
SalesBusiness DevelopmentCustomer Relationship ManagementNegotiationCRM SystemsLead Generation
Managed temporary healthcare staffing bookings and candidate placements. Developed new business and maintained relationships with healthcare clients.
Healthcare RecruitmentShift BookingBusiness DevelopmentCandidate SourcingScreeningCompliance DocumentationCustomer Relationship ManagementCustomer Service
Supported healthcare recruitment and compliance activities through candidate research, database management and recruitment administration.
Candidate ResearchDatabase ManagementRecruitment AdministrationHealthcare Recruitment
Supported healthcare recruitment and compliance activities through candidate research, database management and recruitment administration.
Candidate ResearchDatabase ManagementRecruitment AdministrationHealthcare Recruitment
Processed records and supported healthcare recruitment and compliance activities.
Records ProcessingComplianceRecruitment Administration
Managed customer relationships and sales enquiries. Promoted products and services to prospective and existing customers.
SalesCustomer Relationship ManagementCustomer ServiceProduct Promotion
Profile sourced from Himalayas.