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Gokul k
Looking for a jobTechnical Supporter
IT Support Engineer at MADAENSTAR GROUP, maintaining user systems, network backups, and business-critical support.
Saudi ArabiaTechnical Supporter at Madaenstar Group
About
At MADAENSTAR GROUP, I install and support user operating systems, hardware, and software, and troubleshoot network and printer issues.
I maintain daily database and cloud backups, manage network backup drives, and handle NTFS permissions and shared folders.
I support Outlook and Microsoft 365, payroll software, and the Fun gate Gaming world INTER CARD SYSTEM & SACOA Entertainment System.
Earlier, as a Network Assistant at LEELA SCOTTISH LACE, PVT.LTD, I installed and troubleshot computers, printers, wired and wireless LANs, and antivirus servers. I hold a CCNA, Certified NETAQ Administrator certification, and a Diploma in Hardware & Network.
Experience
Technical Supporter
Provided comprehensive IT support including OS installation, hardware driver setup, antivirus management, email configuration, network maintenance, and database backups. Managed user access, payroll software, and conference room equipment.
Windows XPVistaWin7Windows 8Windows 10Windows 11KasperskyOffice 365OutlookDatabase BackupCloud BackupUniFiNetwork TroubleshootingNTFS PermissionsPrinter InstallationToshiba Printing Systems
Education
National Institute of Open School
Completed Plus Two from the National Institute of Open School in 2007.
Completed Plus Two from the National Institute of Open School in 2007.
Kerala Board
Completed S.S.L.C from the Kerala Board in 2003.
Completed S.S.L.C from the Kerala Board in 2003.
Cisco Networking Academy
Earned the Cisco Certified Network Associate (CCNA) certification.
Netasq
Earned the Certified Netasq Administrator (CNA) certification.
Unknown
Completed a Diploma in Hardware and Networking.
Microsoft
Completed Microsoft Certified IT Professional training (60 days).