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Registrar
Former Registrar at Trinity Collegiate School who maintained accurate records for 300+ students and resolved grading-platform issues.
United StatesRegistrar at Trinity Collegiate School
Maintained 100% compliance and data integrity for student records of 300+ individuals, auditing files against strict school protocols. Diagnosed and resolved multi-tiered software issues on the school's grading platform, minimizing technical downtime for faculty and administrators.
Data IntegrityComplianceAuditSoftware TroubleshootingCommunication SkillsTranscript EvaluationWorkflow Optimization
Designed and executed a differentiated, rigorous curriculum for a diverse group of 115+ learners, increasing engagement and academic growth across diverse learning styles and abilities. Utilized data-driven strategies, including formative and summative assessments, to analyze performance trends and adapt daily instruction to maximize student outcomes.
Curriculum DesignDifferentiated InstructionData Driven InstructionAssessmentsClassroom ManagementCommunication SkillsCollaboration
Optimized inbound client resolution workflows by resolving complex phone and email inquiries via standardized procedures and independent problem-solving. Investigated and rectified high-impact account discrepancies, identifying optimal strategic paths to maximize customer satisfaction.
Customer ServiceProblem SolvingCRMData IntegrityDocumentationCross Functional Collaboration
Bachelor of Arts in English-Liberal Arts from Francis Marion University.