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Generalysis Amor
Looking for a jobBusiness Development Representative & Client Success Associate
Customer service and sales representative at Concentrix who resolved account issues and scheduled appointments for home improvement services.
PhilippinesBusiness Development Representative & Client Success Associate at Realynk
Experience
Business Development Representative & Client Success Associate
Conducted outbound prospecting through phone, email, and LinkedIn to generate leads. Managed administrative operations, client onboarding, and maintained CRM records.
Lead GenerationOutbound ProspectingCRMEmail outreachLinkedInAdministrative SupportClient OnboardingData EntryScheduling
Sales Representative / Appointment Setter
Promoted home improvement services, identified customer needs, and prepared quotations. Consistently achieved sales targets and scheduled appointments with qualified prospects.
SalesAppointment SettingLead GenerationCustomer Relationship ManagementQuotationsCommunication SkillsObjection Handling
Customer Service Representative
Delivered customer support through inbound and outbound calls, resolving inquiries and account concerns with a focus on first-contact resolution. Maintained performance metrics related to quality assurance and customer satisfaction.
Customer ServiceInbound CallsOutbound CallsCRMData EntryDocumentationQuality AssuranceCustomer Satisfaction
Education
University of Science and Technology of Southern Philippines
Bachelor of Science in Technology Communication Management from the University of Science and Technology of Southern Philippines, completed in 2018.
Bachelor of Science in Technology Communication Management from the University of Science and Technology of Southern Philippines, completed in 2018.