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Senior Compliance Program Manager
Senior Program Manager specializing in compliance, operations, and cloud migration—driving KPI-led delivery, cost reduction, and reliability.
NicaraguaSenior Compliance Program Manager at Remitly
Led a global portfolio of regulatory and compliance programs, scaling the Compliance PMO from fragmented execution to a standardized, portfolio-driven model and improving delivery performance from ~65% to 95%+. Implemented enterprise governance structures (CGRC/ERC/ARC), reducing executive decision latency by 30%, repeat audit findings by 50%, and accelerating audit readiness by 40%.
Program ManagementPortfolio DeliveryRisk ManagementStakeholder ManagementAudit ReadinessCross functional LeadershipChange Management
Managed full project lifecycles for AWS cloud operations and client delivery, coordinating customers and technical stakeholders while ensuring service continuity through risk and dependency mitigation. Improved project productivity and performance by 75%, reduced budget variance by 40%, and increased sprint completion and cycle time by 45%.
Cross functional CoordinationCloud Operations
Earned a master’s degree in Operations Management and Project Administration at Universidad Americana UAM from 2017 to 2018.
Earned a master’s degree in Operations Management and Project Administration at Universidad Americana UAM from 2017 to 2018.
Earned a bachelor’s degree in System Engineering at Universidad Nacional de Ingeniería from 2000 to 2004.
Earned a bachelor’s degree in System Engineering at Universidad Nacional de Ingeniería from 2000 to 2004.
Completed postgraduate studies in Marketing and Advertising Management at Universidad Iberoamericana de Ciencia y Tecnología in 2012.
Completed postgraduate studies in Marketing and Advertising Management at Universidad Iberoamericana de Ciencia y Tecnología in 2012.
Planned and coordinated project phases, schedules, and resources across multiple initiatives while managing operational budgets and tracking cost performance. Led Agile transformation initiatives, establishing reporting frameworks that improved execution transparency and delivery predictability while supporting multiple concurrent projects with strong schedule adherence.
Agile Project ManagementBudgetingProcess ImprovementDelivery PredictabilityChange ManagementProject Governance
Directed end-to-end supply chain operations, overseeing transportation management, warehouse coordination, international logistics, and carrier selection to improve service performance. Improved operations performance by 80%, reduced operational costs by 45%, and increased revenue by 75% while building KPI dashboards (e.g., Perfect Order Rate, On-Time Delivery, Fleet Utilization).
Transportation ManagementSupply Chain CoordinationCarrier ManagementSupply Chain OptimizationDashboardingPerfect Order RateOn Time DeliveryFleet UtilizationProcess Optimization
Managed product operations, logistics coordination, and international distribution planning, directing execution of the Product Development Annual Plan and maintaining supply continuity through inventory and logistics scheduling. Reduced churn to 4–5% annually, increased order commitment by 75%, and supported customer satisfaction with NPS of 85%.
Account ManagementLogistics CoordinationInventory ManagementSupply ContinuityProduct Operations
Monitored and ensured compliance across prototyping and product development stages for VANS, Nautica, and Jansport, coordinating supplier and warehousing needs and overseeing product specification changes. Improved the product development cycle by 45%, reduced the complaint ratio by 35%, and increased customer lifetime value by 40% through market research and vendor management.
Product DevelopmentProduct Specification Change ManagementSupplier ManagementManufacturing CoordinationMarket ResearchPurchase Order ManagementProcess Optimization
Profile sourced from Himalayas.