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Frederico Hoffman
Looking for a jobAnalista de Negócios
Product Management professional at ClickBus who helped cut route-data preparation from 4–8 hours to under 1.
BrazilAnalista de Negócios at ClickBus
About
At ClickBus, I collaborated with the Product Manager on portfolio expansion and Product Discovery, translating operational challenges in route registration into requirements and business rules. The portfolio initiative enabled more than 3,000 new routes and contributed approximately R$ 100,000 in revenue in June 2026.
I also contributed to an AI-based process automation initiative, helping define business rules, prioritize steps, and validate the solution. It reduced the time to collect, validate, and prepare route-registration data from 4–8 hours to under one hour.
Across roles at ClickBus, BHS — allocated to Banco Olé, RJ Consultores, and Ação Contact Center, I’ve worked on requirements, system integrations, process analysis, and operational demands. My toolkit includes REST APIs, backlog management, Jira, Confluence, Datadog, and SQL.
Experience
Analista de Negócios
Collaborated with Product Manager on portfolio expansion and AI-driven automation, reducing route registration time from 4-8 hours to under 1 hour. Managed partner relationships and investigated API failures using Datadog.
Product DiscoveryRequirements GatheringBusiness RulesBacklog ManagementREST APIsDatadogJiraConfluenceAgileStakeholder Management
Analista de Processos
Conducted periodic follow-up meetings with technical and managerial teams, documenting decisions and project progress. Structured tracking records to highlight impediments, risks, and dependencies.
Process AnalysisProject TrackingRisk Management
Education
PUC Minas
Completed a Lato Sensu postgraduate specialization in Data Engineering from 2024 to 2026.
Completed a Lato Sensu postgraduate specialization in Data Engineering from 2024 to 2026.
Faculdade Pitágoras
Completed a degree in Computer Systems Analysis in 2017.
Completed a degree in Computer Systems Analysis in 2017.
Anhanguera Educacional
Completed a technologist degree in Systems Analysis and Development from 2009 to 2011.
Completed a technologist degree in Systems Analysis and Development from 2009 to 2011.