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Frank Appiah
Looking for a jobTechnical Consultant
IT support consultant at NCR Atleos who supported payment system installations, upgrades, and migrations.
GhanaTechnical Consultant at NCR Atleos
About
At NCR Atleos, I provided on-site technical support during client installations, system upgrades, and migrations involving retail and financial payment systems. I also assisted with troubleshooting hardware and software issues and supported software updates and deployments across client networks.
As an IT Intern at the American Embassy and Multimedia Ltd, I assisted with user support and troubleshooting, and helped configure IT and network equipment. At Multimedia Ltd, I also responded to IT support requests from more than 100 staff members and helped with software installation and deployment.
I studied Computer Science with Statistics at the University of Ghana, Legon. I’m seeking an entry-level opportunity to develop professionally while contributing to an organization’s technology and operational goals.
Experience
Technical Consultant
Provided on-site technical support during client installations, system upgrades, and migrations involving retail and financial payment systems. Assisted with troubleshooting hardware and software issues and supported engineering teams with software updates and deployments.
Technical Supporthardware troubleshootingSoftware TroubleshootingPayment SystemsSystem UpgradesMigrationSoftware updatesPatchingTechnical DeploymentCustomer Support
IT Intern
Assisted with installation and configuration of networking and IT infrastructure, including routers, switches, firewalls, and servers. Provided first- and second-level technical support and maintained records of IT hardware and equipment.
Network Infrastructure
Education
University of Ghana
Bachelor of Science in Computer Science with Statistics from the University of Ghana, Legon, from January 2022 to September 2025.
Bachelor of Science in Computer Science with Statistics from the University of Ghana, Legon, from January 2022 to September 2025.
Presbyterian Boys' Secondary School
Senior High School Certificate from Presbyterian Boys' Secondary School (PRESEC, Legon) from September 2018 to October 2021.
Senior High School Certificate from Presbyterian Boys' Secondary School (PRESEC, Legon) from September 2018 to October 2021.