Favour Ohwerhi

I'm currently looking for a remote Customer Support role where I can use my communication, problem-solving, and customer service skills to create positive customer experiences. I'm excited to join a team that values professionalism, empathy, and continuous learning while contributing to excellent customer satisfaction. Outstanding customer service can turn a one-time customer into a loyal one—and that's exactly what I strive to deliver. I'm a Customer Service Representative with experience supporting customers in the telecommunications and healthcare industries. I specialize in handling customer inquiries, resolving complaints, providing product and service information, managing customer records, and ensuring every interaction leaves a positive impression. I have experience providing support through email, live chat, and phone, while also assisting with administrative tasks such as appointment scheduling, CRM updates, data entry, and calendar management. Here's how I can support your business: • Email & Live Chat Support • Phone Support • Customer Complaint Resolution • Customer Success & Retention • CRM Management • Order & Account Support • Administrative Assistance • Appointment Scheduling • Data Entry • Customer Follow-ups I pride myself on being patient, detail-oriented, and solution-focused. Whether I'm helping a frustrated customer find a solution or keeping administrative tasks organized behind the scenes, my goal is always the same: to provide a professional experience that builds trust and strengthens your business. If you're looking for a dependable Customer Service Representative who genuinely cares about your customers, I'd be happy to support your team.