Farangiz Rakhmonova

About

Experience

1. Working Student – Customer Management, Sales Support & CRM

   Manage customer communication across social media and messaging platforms, coordinate orders and service requests, and maintain detailed customer records in CRM systems. Support sales and promotional activities and analyze customer feedback to identify improvement opportunities.

   CRMCustomer EngagementSales SupportStakeholder CommunicationData AnalysisCustomer Feedback AnalysisSocial Media Management

2. Consulting Project – Startup Research & Strategy

   Designed qualitative interview frameworks on leadership and organizational culture, conducted interviews with startup founders, and synthesized insights into strategic recommendations for the client.

   Qualitative ResearchInterview DesignOrganizational ResearchStrategic Recommendations

Education

1. Macromedia University of Applied Sciences

   Pursuing a B.A. in Business Management with coursework in business development, marketing, HR management, strategic management, market research, and data analytics.