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esther o
Open to opportunitiesIndependent Travel Consultant
I drive sales, customer retention, and remote operations through proactive communication.
NigeriaIndependent Travel Consultant at DreamPort
About
I'm currently an Independent Travel Consultant at DreamPort, conducting outbound calls, qualifying prospects, scheduling consultations, and supporting customers throughout their travel-planning and booking process.
Previously, I managed customer relationships at Bread Basket Bakery & Confectionery, handling 30+ weekly interactions, re-engaging lapsed customers, and identifying upselling and cross-selling opportunities. At HVAC Network Options, I handled 20+ daily inquiries, tracked support tickets, and coordinated service consultations and follow-ups.
I've also contributed to AI data projects with Micro1 by recording and reviewing videos against detailed quality requirements. I bring 6+ years of experience across sales, customer service, lead generation, CRM management, and consistent remote work.
Experience
Independent Travel Consultant
Conducts outbound calls to prospective and existing customers to understand travel needs, present suitable options, and generate new sales opportunities. Schedules consultations and follow-up appointments while maintaining timely and professional communication.
Outbound CallingAppointment SettingTelemarketingSalesLead GenerationCustomer ServiceCRMCommunication Skills
Video Contributor / AI Data Projects
Recorded videos demonstrating everyday household chores and routine activities according to detailed project instructions and defined content requirements. Followed strict recording guidelines and reviewed content for quality and consistency.
Video RecordingAttention To DetailQuality Control
Education
Virtual Click Support
Completed Virtual Assistant Training from Virtual Click Support.
Coursera
Completed Digital Marketing & E-commerce certification from Coursera.
Simplilearn
Completed Customer Relationship Management certification from Simplilearn.
Benue State University
Bachelor of Education in Social Studies Education from Benue State University, Nigeria.