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Looking for a jobSmartCare Engineer (Systems & Operations)
DevOps Engineer at Huawei who automated log checks and supported a 300+ server telecom platform.
TurkeySmartCare Engineer (Systems & Operations) at Huawei
Experience
SmartCare Engineer (Systems & Operations)
Operated Huawei SmartCare across 300+ servers, processing network data for all subscribers of a major Turkish mobile operator (~12 PB/day) under a 99.99% availability SLA. Resolved 7–8+ incident tickets per week through L1/L2 support, log analysis and SQL troubleshooting, leading root cause analysis (RCA) and covering out-of-hours on-call rotations.