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Quality Manager
AI product evaluator using Claude and other AI models, with standards and compliance experience and clear, criteria-based written feedback.
MexicoQuality Manager at Certificadora Mexicana Internacional (CMI)
Review and control audit files for accuracy and completeness, and inspect products against Official Mexican Standards. Wrote certification manuals and built quality management system documentation.
AuditISO IEC 17020ISO 17021ISO 17065ISO 37001CONOCER EC0076Quality ManagementTraining
Handled customer service and sales by phone, maintaining high customer satisfaction and resolving questions in real time.
Customer ServiceSalesCommunication Skills
Led development and updating of Mexican technical standards and participated in FAO/WHO Codex Alimentarius technical committees.
Standards DevelopmentRegulatory AffairsTechnical WriterInternational Collaboration
Served as primary point of contact between the agency and industry partners, and translated technical results into accessible metrics.
Stakeholder ManagementCommunication SkillsData Interpretation
Ranked among top sellers in inbound and outbound phone sales, nominated for company-wide award.
SalesCustomer ServiceCommunication Skills
Bachelor's Degree in International Business with a GPA of 8.2 out of 10.
Profile sourced from Himalayas.