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Emilio Lara
Looking for a jobLicensed Low Voltage Technician
IT support professional who delivered Tier 1 support at Fidelity Investments and now builds websites and browser apps.
United StatesLicensed Low Voltage Technician at Union Electrical, Local 99
Experience
Licensed Low Voltage Technician
Coordinated with electricians, contractors, and trades to sequence work and keep schedules on track. Installed and tested Cat 5e/Cat 6 and fiber optic systems to spec and code.
CAT 5E CablesCat6Fiber OpticsSchedulingVendor coordinationDocumentationRisk Escalation
Drafting Technician
Converted specifications into accurate technical drawings with strict version control. Clarified change requests and confirmed requirements with requesters.
technical drawingsVersion ControlDocumentationRequirement Clarification
IT Support Intern
Delivered Tier 1 IT support by phone and ticketing system. Triaged issues, asked clarifying questions, and routed requests correctly.
Tier 1 SupportTicketing SystemsTroubleshootingEscalation ManagementKnowledge Base DocumentationClient Communication
Warehouse & E-Commerce Operations
Ran online order fulfillment, inventory accuracy, and shipment tracking to KPIs. Resolved order exceptions and kept customer delivery timelines on track.
Order FulfilmentInventory ManagementShipment TrackingKPI TrackingProblem SolvingCommunication Skills
Education
Year Up
Completed a one-year IT certificate program with a focus on IT support and professional skills.
Local 99 Electrical Apprenticeship
Completed an electrical apprenticeship program.