Elsie Mutaremwa

Operations, Admin & Marketing Specialist

Re-engaged by property management to run interim marketing campaigns, drive lead generation, and boost brand visibility for residential offerings. Manage customer outreach and inquiries via digital channels and Meta Business Suite, converting prospects into bookings.

Digital MarketingLead GenerationCampaign ManagementCustomer Relationship ManagementCustomer OutreachClient RelationsBrand VisibilityMeta Business SuiteMétricas De MarketingReporting

Credit Control, Finance & Administration Officer

Monitored patient and client accounts, tracked outstanding payments, and supported credit control follow-ups to ensure timely collections. Updated financial records, prepared reconciliations, processed invoices, and supported HR and payroll operations.

Credit ControlCollectionsAccounts ReceivableAccount ReconciliationInvoice ProcessingFinancial ReportingPayroll SupportHR OperationsRecruitmentOnboardingInsta HMS

Administration & Accounts Assistant

Provided administrative and operational support to external auditors by compiling and verifying financial data. Managed petty cash transactions and operational budgets, and served as a liaison for the operations team.

Financial DataPetty Cash ManagementBudget TrackingCommunication SkillsSupplier CoordinationReporting

Admin Assistant

Executed routine administrative tasks and prepared daily/monthly operational performance and customer feedback reports. Managed customer inquiries and complaint-resolution workflows, and maintained central databases and file archives.

Administrative SupportReportingCustomer ServiceComplaint ResolutionData EntryRecords Management

Administrative Assistant

Provided administrative support in a distribution company, handling day-to-day clerical tasks and assisting with operational coordination.

Marketing Executive

Executed marketing activities to promote residential offerings, supporting brand visibility and customer engagement.

Field Support Staff

Provided field support for electrification projects, assisting with operational tasks and stakeholder coordination.

Internship

Completed an internship, gaining exposure to administrative and operational processes within a national authority.

Stores Assistant

Assisted with store operations, managing inventory and supporting logistical coordination.