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D User
Open to opportunitiesCCTNS Data Entry Operator
Customer Support Specialist with Assam Police CCTNS experience checking records and resolving data discrepancies.
IndiaCCTNS Data Entry Operator at Assam Police
About
At Assam Police, I entered and updated FIR and case data in the CCTNS portal, checking records for errors and completeness. I investigated and corrected discrepancies and generated reports for official use.
At Gratia Technology, I followed up with field officials and stakeholders to collect updates and close pending items. I also prepared documentation and progress reports, maintained digital records, and supported monitoring and evaluation activities.
I’m seeking a Customer Support Specialist role where I can investigate issues, explain complex information simply, and follow through until issues are resolved. I bring a customer service mindset, an SQL and cloud computing background, and openness to scheduled North American shift hours.
Experience
CCTNS Data Entry Operator
Entered and updated FIR and case data in the CCTNS portal, ensuring accuracy and completeness. Investigated and corrected discrepancies, generated reports, and handled sensitive information responsibly.
Data EntryRecords ManagementData CheckingReportingConfidentialityAttention To Detail
Project Associate
Communicated with field officials and stakeholders to collect updates and close pending items. Prepared documentation and progress reports, maintained digital records, and supported team coordination and monitoring activities.
Stakeholder ManagementDocumentationReportingRecords ManagementTeam CoordinationMonitoring and Evaluation
Education
Assam Science and Technology University
Master of Computer Applications degree from Assam Science and Technology University, Guwahati, from 2020 to 2022.
Master of Computer Applications degree from Assam Science and Technology University, Guwahati, from 2020 to 2022.
Gauhati University
Bachelor of Computer Applications degree from Gauhati University, Guwahati, from 2017 to 2020.
Bachelor of Computer Applications degree from Gauhati University, Guwahati, from 2017 to 2020.
Bongaigaon Higher Secondary School (E.M)
Higher Secondary School Leaving Certificate (HSSLC) from Bongaigaon Higher Secondary School (E.M), Bongaigaon, from 2015 to 2017.
Higher Secondary School Leaving Certificate (HSSLC) from Bongaigaon Higher Secondary School (E.M), Bongaigaon, from 2015 to 2017.
NPTEL
NPTEL Online Certification in Cloud Computing.
NPTEL
NPTEL Online Certification in Remote Sensing & GIS.