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Looking for a jobDigital Operations Manager
Business Analyst at 5C Experiential who built its website and inbound lead channel from stakeholder requirements.
IndiaDigital Operations Manager at 5C Experiential
Experience
Digital Operations Manager
Built the company website end-to-end and standardised business listings, translating stakeholder requirements into a first-party inbound channel. Conducted market research and analysed campaign data to report channel and pipeline performance.
Web DevelopmentSEOGoogle Business ProfileJustDialIndiaMartMarket ResearchCompetitive AnalysisMeta AdsCPL (Cost Per Lead)Conversion RateData Analysis
Operations Manager
Analysed fulfilment, inventory, and logistics data to identify bottlenecks and built data-grounded SOPs. Tracked operational KPIs and analysed vendor data across 5 states to support procurement decisions.
Data AnalysisRoot Cause AnalysisSOP DevelopmentKPI TrackingVendor AnalysisProcurementLogistics
Data Analyst
Analysed CRM data and built reporting cadences and dashboards. Tracked funnel metrics to identify drivers behind a consistent 15-20% demo-to-close rate and maintained Zoho CRM and Salesforce data workflows.
SQLExcelPower BIZoho CRMSalesforceApolloFunnel AnalysisConversion analysisDashboardingData Management
Co-Founder & Operations Lead
Analysed acquisition funnel data to scale weekly customer acquisition 5x through metrics-driven optimisation. Modelled unit economics and owned end-to-end requirements across procurement, fulfilment, and customer support on a Shopify storefront.
Funnel AnalyticsUnit EconomicsPricing StrategyShopifyProcurementFulfilmentCustomer Support
Operations & Vendor Coordination
Compiled inspection documentation for audit-ready reporting and analysed vendor compliance data. Coordinated cross-functional teams to close process gaps against defined standards.
Compliance AnalysisData AnalysisReportingVendor ManagementCross functional Coordination
Education
BITSoM / PwC Academy
Master's in Product Management and Agentic AI from BITSoM / PwC Academy, completed in 2026.
Master's in Product Management and Agentic AI from BITSoM / PwC Academy, completed in 2026.
Ramaiah Institute of Technology
Bachelor of Engineering in Mechanical Engineering from Ramaiah Institute of Technology, Bengaluru.