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Dimas User
Looking for a jobApplication Support Engineer
Test Engineer at PT YUINSIGHT TECHNOLOGIES INTERNATIONAL who tested UCan’s digital lending and paylater services.
IndonesiaApplication Support Engineer at PT Yuinsight Technologies International
Experience
Application Support Engineer
Monitored application activity and transaction traffic, analyzed transaction data for anomalies, and escalated findings to support and engineering leads.
Application SupportMonitoringData AnalysisEscalation Management
Test Engineer
Supported UCan digital lending product throughout its lifecycle, performing functional and exploratory testing, production verification, and defect investigation. Collaborated with Product and Engineering on requirements and feature improvements.
Manual TestingFunctional TestingExploratory testingRegression TestingTest Scenario DesignTest Case DesignDefect AnalysisProduction VerificationAPI Schema ValidationSQLAgile
Product Development Support
Supported Product Manager in analyzing pain points in bank-to-payment-gateway reconciliation, mapped workflows, and explored automation concepts.
Process AnalysisWorkflow MappingAutomation conceptsStakeholder Collaboration
QA Analyst
Performed functional and exploratory testing on web and mobile applications, designed test cases, and collaborated with developers and product management on defect investigation.
Manual TestingFunctional TestingExploratory testingTest Case DesignFront end TestingBackend TestingDefect Investigation
Quality Assurance
Performed functional testing for web and mobile features, gathered and analyzed user requests, and improved issue reporting processes with structured documentation and Kanban workflows.
Functional TestingRequirement analysisIssue TrackingTrelloProcess ImprovementKanban
Quality Assurance Officer
Performed functional and exploratory testing, designed test scenarios, and conducted API and database validation using Postman and SQL/PGAdmin.
Manual TestingFunctional TestingExploratory testingTest Scenario DesignAPI TestingPostmanSQLPgAdminDefect Reporting
Quality Assurance
Supported QA activities for internal system development and maintenance projects, performing quality validation for web-based and mobile-based systems.
Quality AssuranceWeb TestingMobile TestingIssue IdentificationSystem Maintenance
Education
Glints
Completed Product Management Basics training through Glints in 2022.
Completed Product Management Basics training through Glints in 2022.
Bina Nusantara University
Master of Information Systems from Bina Nusantara University, with a GPA of 3.54. Thesis on the application of Total Quality Management in software development processes.
Bina Nusantara University
Bachelor of Information Systems from Bina Nusantara University, with a GPA of 2.68. Thesis on improving strategies, business processes, and IT using enterprise architecture methods.