Denise Ramasami · Senior Bookkeeper

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About

Remote opportunities, part time opportunities, stability, clear communications. encouragement to progress to leadership roles. PROFESSIONAL SUMMARY Senior Office Administration and Accounting professional with 15+ years of experience supporting executives, finance teams, and cross-functional operations across hospitality, education, corporate, and non-profit environments. Bachelor of Commerce (Accounting) graduate with hands-on experience in office management, bookkeeping, creditors, reconciliations, reporting, and stakeholder coordination. Known for improving administrative control, maintaining accurate financial records, and supporting remote and in-office operations with discretion, accuracy, and strong follow-through. Data Science & Analytics (HP Life Certification) Completed an online certification focused on the fundamentals of data science and analytics, including data collection, analysis, and interpretation for business decision-making. Gained knowledge of data-driven strategies, basic analytical techniques, and data visualisation, with an understanding of how organisations leverage data to improve performance and outcomes. CORE COMPETENCIES (REMOTE-FOCUSED) • Remote Administration & Virtual Office Support • Accounts Payable & Creditors Management • Bookkeeping & Financial Reconciliations • Data Capturing & Financial Reporting • Calendar, Meeting & Minute Management • CRM & ERP Systems (SAP, Pastel) • Data Analysis • Customer & Supplier Liaison (Email & Virtual) • Document Control & Process Management • Confidential Information Handling • Time Management & Independent Work TECHNICAL SKILLS • Finance & Accounting: SAP, Sage Pastel, ERP, accounts payable, reconciliations, bookkeeping, cashbook. Systems & Reporting: Excel, PowerPoint, Outlook, CRM databases, reporting, records management. • Office & Productivity: Microsoft Excel, Word, PowerPoint, Outlook • Remote Tools: Email-based workflows, cloud document handling, AI tools, virtual communication platforms • Office Administration: calendar management, meeting coordination, document control, stakeholder liaison. • Communication & Coordination: supplier liaison, executive support, remote collaboration, minute taking.

Experience

Senior Bookkeeper

Managed front office and housekeeping teams while performing bookkeeping, reconciling accounts and petty cash across two centres and overseeing fleet, security and property maintenance.

BookkeepingPetty CashFleet ManagementIT Support

Creditors Clerk

Processed supplier payments, maintained supplier reconciliations and cash book entries, and handled supplier and customer queries to ensure accurate creditor records.

Accounts PayableSupplier ManagementCustomer ServiceReconciliationsAccounting Systems

Programme Administrator

Organised travel and budgets, managed CRM data and unit timesheets, and coordinated logistics and correspondence for programme activities and external associates.

BudgetingCRMTravel CoordinationTimesheetsData EntryEvent Logistics

Technical Support Agent

Provided technical support and customer service, resolved account and technical queries, performed data capture and coordinated technician call-outs.

Technical SupportCustomer ServiceTroubleshooting

Data Capturer & Admin

Captured finance records, receipted school fees, managed the school management system and reception, and assisted administration and payroll distribution tasks.

Data EntryDocumentationPayroll Support

Terminal Operator

Operated terminal processing bets, handled cash and customer interactions during weekend and night shifts, and supported customer service initiatives.

Cash HandlingCustomer ServiceTerminal Operations

Accounts Clerk

Captured accounting transactions into SAP, handled cash and rental payments, responded to telephonic enquiries and reconciled betting vouchers.

SAPData EntryCash HandlingReconciliationsAccounts PayableCustomer ServiceTelephone

Administrative Assistant

Performed filing, internal auditing and quality management (ISO9001:2000) tasks, managed reception duties, minute taking and coordinated marketing materials.

AdministrationInternal AuditingReceptionMinute TakingQuality ManagementMarketing Collateral

Education

tefl.co

140-hour TEFL/TESOL certification comprising a 120-hour TEFL/TESOL course and 20 hours of Teaching English Online training.

Richfield Institute of Technology

Bachelor of Commerce Degree specializing in Accounting

Ganges Secondary School

Completed Matric at Ganges Secondary School in 2004.