Delfford Bahinting

I've supported U.S.-based property management operations at Virtual Staffing Solutions, helping tenants report maintenance issues, dispatching qualified vendors, and tracking work orders through resolution. I handle urgent and after-hours situations across HVAC, plumbing, electrical, appliance, and other property concerns. I keep tenants, vendors, technicians, and property teams aligned through clear documentation, timely follow-up, and practical escalation. Earlier customer support roles at Amazon and Sophi Outsourcing strengthened my ability to resolve high-volume order, account, payment, delivery, onboarding, and service concerns through phone, chat, and email. I'm comfortable using Zendesk, Salesforce, and internal systems to manage cases accurately in remote, fast-paced environments.