Declan McCafferty

Looking for a job

Self-Employed Software Developer

Full-stack developer at Code Institute who improved a live hackathon platform and built a CRUD admin panel.

United KingdomSelf-Employed Software Developer at Code Institute

Experience

Self-Employed Software Developer
Fixed bugs and added features across the front end and back end of a live hackathon platform, writing automated tests alongside changes. Designed and built a front-end admin panel with full CRUD functionality and ensured participants set their experience level before joining a hosted hackathon.
PythonDjangoJavaScriptPostgreSQLHTMLCSSGitGitHubGitHub Co PilotTesting AutomationDebuggingCRUDRelational DatabasesREST APIsAgileCode Review
Customer Service Representative
Capita
Processed and validated 100+ HGV permit applications each week in a regulated, data-sensitive environment. Investigated complex customer queries and produced clear written correspondence for internal and external stakeholders.
Data ValidationCustomer ServiceWritten CommunicationAttention To DetailData Protection
Customer Service Representative
Supported 50–70 pension members per day, resolving account and process queries accurately. Handled sensitive information in line with FCA and GDPR requirements, with zero data incidents.
Customer ServicePension AdministrationData ProtectionGDPRFCA Compliance
Contact Tracer / Community Administrator
Completed Level 2 and Level 3 casework remotely within national public-health operations, following defined processes and documentation requirements. Promoted to Community Administrator after 12 months; supported escalations, onboarding and guidance for new staff.
Contact TracingCase ManagementRemote WorkDocumentationEscalation HandlingOnboardingTraining

Education

Code Institute
Completed a Full Stack Software Development Bootcamp covering Python, Django, JavaScript, HTML, CSS, PostgreSQL, REST APIs, Git, and Agile, including automated testing, MVC architecture, authentication, and deployment.
City College Coventry
Earned a BTEC Level 3 Extended Diploma in Interactive Media and Digital Graphics with grades Distinction, Merit, Merit.
IBM SkillsBuild
Completed the IBM AI Fundamentals certification through IBM SkillsBuild.

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Experience

Self-Employed Software Developer

Fixed bugs and added features across the front end and back end of a live hackathon platform, writing automated tests alongside changes. Designed and built a front-end admin panel with full CRUD functionality and ensured participants set their experience level before joining a hosted hackathon.

PythonDjangoJavaScriptPostgreSQLHTMLCSSGitGitHubGitHub Co PilotTesting AutomationDebuggingCRUDRelational DatabasesREST APIsAgileCode Review

Customer Service Representative

Capita

Processed and validated 100+ HGV permit applications each week in a regulated, data-sensitive environment. Investigated complex customer queries and produced clear written correspondence for internal and external stakeholders.

Data ValidationCustomer ServiceWritten CommunicationAttention To DetailData Protection

Customer Service Representative

Supported 50–70 pension members per day, resolving account and process queries accurately. Handled sensitive information in line with FCA and GDPR requirements, with zero data incidents.

Customer ServicePension AdministrationData ProtectionGDPRFCA Compliance

Contact Tracer / Community Administrator

Completed Level 2 and Level 3 casework remotely within national public-health operations, following defined processes and documentation requirements. Promoted to Community Administrator after 12 months; supported escalations, onboarding and guidance for new staff.

Contact TracingCase ManagementRemote WorkDocumentationEscalation HandlingOnboardingTraining

Education

Code Institute

Completed a Full Stack Software Development Bootcamp covering Python, Django, JavaScript, HTML, CSS, PostgreSQL, REST APIs, Git, and Agile, including automated testing, MVC architecture, authentication, and deployment.

City College Coventry

Earned a BTEC Level 3 Extended Diploma in Interactive Media and Digital Graphics with grades Distinction, Merit, Merit.

IBM SkillsBuild

Completed the IBM AI Fundamentals certification through IBM SkillsBuild.