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Christian Vega
Open to opportunitiesAudit Processor
Customer service and audit processing specialist improving payments and reporting across global regional teams for Hewlett Packard Enterprise.
United Arab EmiratesAudit Processor at Hewlett Packard Enterprise
About
At Hewlett Packard Enterprise, I’m the point of contact for customer inquiries and escalations, supporting worldwide reporting across partner queries, payments, and tool usage.
I build and review AMS monthly metrics with regional managers, run weekly regional meetings to improve processes, and help teams adopt new tools. I also handle queue management, claiming audit/payments, data export from Salesforce into Excel, and transitional planning across countries.
Experience
Audit Processor
Point of contact for all customer inquiries and escalations. Managed worldwide reporting, monthly metrics creation, and weekly regional meetings to improve processes.
SharePointSAPorganizationalCustomer ServiceCollaborationProblem SolvingTime ManagementDe escalation