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Christel Pernites
Looking for a jobCustomer Service Representative
Customer Service Representative at BrightStart Agency, responding to customer inquiries and Trustpilot feedback.
PhilippinesCustomer Service Representative at BrightStart Agency
About
At BrightStart Agency, I handle inbound and outbound customer communications by phone and email, responding to inquiries, concerns, and requests. I also provide clear responses to customer feedback through Trustpilot.
During my on-the-job training at Satingin Construction and Supply, I assisted with billing, prepared cash and check vouchers, and supported warehouse data encoding and inventory records. I hold a Bachelor of Science in Business Administration, majoring in Business and Operations Management with a Business Analytics specialization track.
Experience
Customer Service Representative
Handles inbound and outbound customer communications through phone and email, addressing inquiries and concerns while maintaining a professional approach. Manages customer service through Trustpilot, providing clear responses to customer feedback.
Customer ServiceCommunication SkillsTrustpilotEmail ManagementPhone Support
On-The-Job Training
Assisted in billing operations, preparation of cash and check vouchers, and release of checks and payslips. Performed warehouse data encoding, maintained inventory records, and supported daily administrative operations.
BillingData EntryInventory ManagementAdministrative Support
Education
De La Salle University–Dasmariñas
Pursued a Bachelor of Science in Business Administration with a major in Business and Operations Management and a specializations track in Business Analytics.
De La Salle University–Dasmariñas
Completed Senior High School with a STEM strand, focusing on Science, Technology, Engineering, and Mathematics.
Colegio San Agustin–Biñan
Completed Junior High School education.