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Customer Service Professional
Customer service professional at Foundever resolving WOW internet billing and technical queries.
IndiaCustomer Service Professional at Foundever
Deliver exceptional customer service support, addressing client inquiries and resolving technical issues efficiently. Maintain high customer satisfaction through effective communication and problem resolution.
Customer ServiceTechnical SupportTroubleshootingCommunication SkillsProblem SolvingBillingWOW Internet
Delivered effective technical assistance using advanced techniques, including live video and remote access tools. Diagnosed and resolved technical issues to minimize downtime and maintain customer satisfaction.
Technical SupportTroubleshootingRemote AccessCustomer ServiceProblem SolvingCommunication Skills
Completed a Bachelor of Computer Applications (BCA) degree with a percentage of 76%.
Completed Intermediate education in the BiPC stream with a CGPA of 7.0.
Completed 10th standard with a CGPA of 7.5.
Completed the Introduction to Internet of Things certification.
Completed the Introduction to Artificial Intelligence certification.
Profile sourced from Himalayas.