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Front Desk Host
Senior QA Tester at Hidden Path Entertainment who tested Brass Tactics and Raccoon Lagoon from prototype through launch.
United StatesFront Desk Host at Crossover Health
Greet, check in, schedule and assist patients and providers for primary care appointments. Manage patient PHI and demographic data, navigate Elation EHR, create Lucet profiles, and lead automation drive for unpaid balance messaging.
ElationLucetPatient CarePHI ManagementAutomation
Conducted multiplayer QA from prototype through launch on two shipped VR titles, served as QA on an unreleased open-world RPG, led engine migration testing, and served as Lead QA for multiple gameplay features and internal tools.
QA TestingVRUnreal Engine 4Unreal Engine 5Test PlanningBug ReportingCrash AnalysisVisual StudioPlaytestingTest documentation
Investigated prototype device hardware with a focus on Bluetooth technology, developed new test procedures in a wireless hardware lab environment, and created reports and data analysis of test results for executive leadership.
BluetoothHardware TestingTest ProceduresData AnalysisReporting
Responsible for internal QA support for Witchblood, managed external QA teams, partnered with developers and designers to provide actionable feedback, and performed smoke and BVT validation on builds.
QA LeadershipExternal Team ManagementSmoke TestingBVTFeedback
Managed off-site certification testing of Xbox One and Windows 10 titles, verified issues against XRs and certification reports, and provided feedback directly to developers on proposed fixes.
Testing and CertificationXBOX OneWindows 10Issue ValidationFeedback
Collaborated with development teams to create service-side test plans and conduct regression testing, performed exploratory, regression, API and ad-hoc UI testing on Fire tablets and Apple devices, and led testing of customer-facing website features.
Test PlanningRegression TestingExploratory testingAPI TestingUI TestingFire TabletApple Devices
Provided QA support in a scrum development cycle, managed crash reporting by call stack using stored MySQL processes, and performed weekly maintenance testing on live servers and build verification before deployment.
ScrumCrash ReportingMySQLSERVER TESTINGBuild Verification
On-boarded and mentored new QA, planned tests and organized playtests for 15-30 player multiplayer games, and performed console and certification testing on Xbox 360, PS3, and Wii consoles.
QA MentoringTest PlanningPlaytestingConsole TestingTesting and CertificationXbox 360PS3Wii
Profile sourced from Himalayas.