bob rivero

Senior Quality Assurance Analyst

Helped double deployment cadence for critical SaaS and .NET applications by streamlining regression coverage and release validation while maintaining production stability. Reduced post-production defects to near zero by building regression matrices and strengthening defect reproduction and validation.

Client Project Manager

Increased scratch lottery ticket sales by 10% across five state lotteries by leading deployment of automated retail ticket-dispensing solutions. Secured a $2.8M annual revenue run-rate ahead of schedule by coordinating technical onboarding for a 108-store national retail chain.

Project ManagementDeploymentCoordinationRetailLottery Systems

Senior Project Manager

Increased client operations and reporting productivity by 20% by automating data aggregation and standardizing report schemas. Kept multi-vendor software migrations aligned to delivery targets by coordinating technical teams, milestones, and client requirements.

Project ManagementData AggregationReportingVendor ManagementMigration

Senior Project Manager

Enabled deployment across major North American airport hubs by securing required government software certifications on schedule. Shortened project delivery cycles by 15% by standardizing Agile tracking and strengthening vendor accountability.

Project ManagementAgileVendor ManagementGovernment CertificationsBiometricsCustoms Compliance Software