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bigchickenbones User
Looking for a jobFounder and Principal
Warranty claims professional at ServiceLogic Consulting LLC who audits dealership claims and identifies missed reimbursement and process gaps.
United StatesFounder and Principal at ServiceLogic Consulting LLC
About
At ServiceLogic Consulting LLC, I provide warranty compliance audits and service operations reviews for automotive dealerships. I identify claim errors, missed reimbursement, and process gaps, then deliver written recommendations.
Previously, as Service Manager, Fixed Operations at Beechmont Toyota, I processed and submitted manufacturer warranty claims and reviewed repair orders and claim histories for compliance. I corrected errors before submission to reduce denials and chargebacks.
At Beechmont Toyota, I negotiated labor rate increases with manufacturers and resolved rejected and disputed claims through direct communication with manufacturer representatives. I also trained service advisors and technicians on warranty procedures and claim documentation.
I bring 5+ years of remote work experience and hold Toyota Master Service Manager and Toyota Master Service Professional certifications. I also completed the Python Programming Certificate at Rice University.
Experience
Founder and Principal
Provide warranty compliance audits and service operations reviews for automotive dealerships. Identify claim errors, missed reimbursement, and process gaps, and deliver written recommendations.
Warranty ComplianceAuditService OperationsProcess ImprovementData Analysis
Service Manager, Fixed Operations
Processed and submitted warranty claims to manufacturers, ensuring documentation accuracy to protect reimbursement. Reviewed repair orders for compliance, negotiated labor rate increases, resolved disputes, and trained staff on warranty procedures.
Warranty Claims ProcessingClaims AuditingRate NegotiationDispute ResolutionXtimeTSDPBS
Education
Rice University
Completed a Python programming certificate program at Rice University.
Toyota
Earned the Toyota Master Service Manager certification.
Toyota
Earned the Toyota Master Service Professional certification.
Hyundai
Completed management training provided by Hyundai.
Yum Foods
Completed management training provided by Yum Foods.
Marriott
Completed management training provided by Marriott.