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Customer Care & Vendor Support Specialist
I resolve vendor disputes and improve customer support operations.
NigeriaCustomer Care & Vendor Support Specialist at Glovo
Serves as the primary resolution expert for complex vendor disputes, investigating payment discrepancies, order mismatches, and contractual claims. Manages multi-channel customer inquiries and de-escalates high-stakes grievances while maintaining audit trails and case logs.
Risk ManagementCross Functional Workflow ReconciliationEscalation HandlingDe escalationLoggingAudit ComplianceCRM
Bachelor of Science in Political Science from Adekunle Ajasin University, Akungba Akoko, Ondo State, from 2018 to 2022.
Bachelor of Science in Political Science from Adekunle Ajasin University, Akungba Akoko, Ondo State, from 2018 to 2022.
Profile sourced from Himalayas.