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Learner Support
Learner Support at BYU-Pathway, helping learners navigate courses, enrollment, and online learning resources.
NigeriaLearner Support at BYU-Pathway
Communicate with 50-60 learners from diverse backgrounds, using active listening, empathy, and clear communication to understand concerns and provide accurate and timely solutions or referrals. Respond to learners' questions about programs, courses, and enrollment processes, and guide them through online learning platforms.
Communication SkillsActive Listening
Pursuing a Bachelor of Applied Science in Communication, anticipated completion in September 2027.
Pursuing a Bachelor of Applied Science in Communication, anticipated completion in September 2027.
Completed a Diploma in Customer Service through Alison.
Earned an English Language Proficiency Test C2 certification from EF SET.