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Audrey Dedede
Open to opportunitiesIT Manager
Experienced product and delivery manager driving digital transformations and interoperable payments solutions.
BotswanaIT Manager at Development
About
I am an experienced Product and Delivery Manager with a proven record leading agile teams, digital transformations, and cross-functional product initiatives in fintech and digital platforms.
I translate complex business needs into actionable roadmaps, manage product backlogs, define user stories, and prioritise features to deliver measurable outcomes and customer-centric designs.
At BotswanaPost I led integrations, reduced service downtime, improved transaction visibility, and delivered multiple concurrent projects across payments, wallets, and courier services while mentoring teams in Agile and DevOps practices.
I champion collaboration with banks, MNOS and vendors, establish KPIs and governance frameworks, and drive continuous improvement to ensure regulatory alignment, operational stability, and strong product adoption.
Experience
IT Manager - Development
Lead product strategy and agile delivery for nationwide digital channels, delivering interoperability and payments integrations that reduced downtime 30% and improved transaction data visibility 40%.
Product ManagementAgile ScrumStakeholder ManagementDevOpsRoadmappingVendor ManagementKPI Tracking
IT Applications Developer
Implemented B2B service integrations and automation improving reconciliation speed by 40% and enabling reliable cross-platform interoperability for payments and logistics partners.
API DevelopmentIntegration TestingSQLQATechnical Documentation
Education
University of Sunderland
Completed an MSc in Project Management, focusing on project delivery and governance in digital and IT contexts.
Botho University
Earned a Bachelor of Science (Honours) in Computing with coursework and project experience in software development and systems integration.