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Aruj Fatima
Looking for a jobFounder
Virtual Assistant at YMRE Group handling calls, emails, and texts while helping businesses deliver smooth customer support.
PakistanFounder at Service Mint
About
At YMRE Group, I handle calls, emails, and text messages related to everyday changes and upcoming vacancies. I also founded Service Mint, a customer support partner offering call handling, client coordination, and support solutions.
At Glohh, I provided administrative support, managed social media accounts, responded to customer inquiries, and processed orders and invoices. Earlier, as Communications Manager at Albayrak platform turizm, I managed internal and external communications, developed an annual communication plan, and prepared newsletters and press releases.
Experience
Founder
ServiceMint is a customer support partner focused on delivering smooth, scalable service experiences. We help businesses enhance their customer journey through professional call handling, client coordination, and dedicated support solutions.
Digital StrategyCustomer SupportStart up LeadershipSupport Services
Virtual Assistant and Customer Care Representative
I am working as a Virtual Customer Care representative of a firm called YMRE Group in Los Angles, CA, USA. I am responsible for the calls, emails, and text messages which come with everyday changes and upcoming vacancies.
Administrative Assistant and Social Media Coordinator
Customer SupportDigital StrategyEditingSocial Media
Virtual Assistant
Worked as Virtual Assistant at Work Generations Pvt Ltd.
Education
Nexora Digital
Issued Jul 2025
Issued Jul 2025
Fatima Jinnah Women University Rawalpindi
Helping Hand USA
Issued Jan 2016
Issued Jan 2016
Allama Iqbal Open University