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Arijit Das
Looking for a jobCustomer Support Executive
Customer Support Executive at Buyhatke Internet Pvt. Ltd., supporting Onramp.money and Bitbns while managing an SEO-focused gaming channel.
IndiaCustomer Support Executive at Buyhatke Internet Pvt. Ltd.
Experience
Customer Support Executive
Provided customer support for Bitbns and Onramp.money, handling B2C queries via ticketing, chat, and email. Coordinated with B2B partners and assisted with KYC, EDD, and transaction monitoring.
Customer SupportTicketing SystemsLive ChatEmail SupportKYCEDDTransaction MonitoringComplianceSlackTelegramFreshdeskZendeskCRM
Fundraiser Internship
Supported fundraising and crowdfunding initiatives, assisting with communications and outreach activities.
FundraisingCommunication SkillsCoordinationTeamworkStakeholder Engagement
Education
MICA | upGrad
Completed an Advanced Certificate in Digital Marketing with specialisation in social media and content marketing, marketing analytics, branding and communications, and public relations.
Khandra College
Graduated with a Bachelor of Commerce with specialisation in Accountancy, achieving a percentage of 63.7%.
Bijpur Netaji Shiksha Niketan
Completed Higher Secondary Examination in Commerce stream with a percentage of 59.6%.
J.K. Nagar High School
Completed Madhyamik Pariksha with a percentage of 40.81%.