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Anjali Singh
Looking for a jobOperations Analyst
Operations Analyst at Teleperformance supporting day-to-day operations and client processes with accuracy and care.
IndiaOperations Analyst at Teleperformance
Experience
Operations Analyst
Support day-to-day operational activities and process requirements. Analyze and maintain operational information while coordinating with relevant teams and handling client-related processes.
Operations SupportClient CoordinationData AnalysisCommunication SkillsTime Management
Account Executive
Managed daily bookkeeping, billing, and purchase invoicing activities. Prepared sales reports, monitored receivables and payables, and coordinated with clients, improving customer retention by 15%.
BookkeepingBillingInvoicingSales ReportingAccounts ReceivableAccounts PayableReconciliationsClient Coordination
CMA Article Trainee
Handled GST filings, income tax returns, and statutory accounting work. Assisted in internal audits and compliance reviews.
GSTIncome taxStatutory AccountingInternal AuditCompliance
Customer Support Associate
Delivered customer service by managing customer queries, escalations, and grievance resolution.
Customer ServiceQuery ResolutionEscalation ManagementGrievance Handling
Education
ICMAI
Completed 100 Days Tally Training certification from ICMAI.
Google Workshop
Completed Digital Marketing certification from Google Workshop.
Coursera
Completed Communication & Personality Development certification from Coursera.