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Angelica Strawn
Looking for a jobResearch Program / Operations Manager
Operations Manager, 10+ years in creative production and media. I build reporting and process systems that keep remote teams on time and on budget.
United StatesResearch Program / Operations Manager at iiAI, Inc.
Experience
Research Program / Operations Manager
Coordinate research timelines, milestones, and cross-team dependencies for an early-stage healthcare AI company. Support pilot preparation, own research documentation, and facilitate advisor and partner interactions.
Research CoordinationStakeholder ManagementDocumentationVersion ControlProcess AutomationCross functional Leadership
Engagement Manager / Subject Matter Expert - Design
Directed end-to-end creative operations for multi-client accounts, meeting 100% of SLA targets. Resolved high-priority escalations and partnered with Business Intelligence to develop data-driven forecasts.
SLA ManagementResource AllocationStakeholder CommunicationEscalation ManagementData Driven Planning and ForecastingMentorshipProcess Optimization
Knowledge & Process Lead
Standardized workflow documentation and process SOPs across accounts, reducing onboarding ramp-up time. Supervised team scheduling and workload distribution, and served as primary liaison for client expectations.
Process documentationSOPsTeam SchedulingWorkload DistributionSLA AdherenceClient LiaisonQuality ImprovementReporting
Creative Lead
Managed full project lifecycles from scoping to final delivery, coordinating cross-functional resources. Built quality control frameworks and process documentation, and deployed headcount to accounts as needed.
Project ManagementQuality ControlProcess documentationCapacity PlanningStakeholder ReportingContinuous Improvement
Senior Multimedia Designer
Created animated sequences using Adobe After Effects, Photoshop, Illustrator, and Cinema 4D Lite for streaming platform campaigns. Collaborated with producers to execute creative materials and designed layouts for various assets.
After EffectsPhotoshopIllustratorCinema 4DMotion GraphicsVideo EncodingBrand Consistency
Motion Graphic Designer
Produced motion graphics for short-form and long-form video content using Adobe After Effects, Photoshop, and Illustrator. Provided online editing services for video materials.
After EffectsPhotoshopIllustratorMotion GraphicsVideo Editing
Motion Graphic Artist
Designed high-quality motion graphics, transitions, and lower thirds for CNN show promos and on-air segments. Collaborated with creative team and producers to execute dynamic animations.
Motion GraphicsAfter EffectsPhotoshopIllustratorBroadcast DesignBrand complianceAsset Management
Graphitor (Graphic Artist / Video Editor)
Implemented visually engaging animations for on-air promotions, brand sizzles, interstitials, and slates. Created logo plays and designed dynamic print assets for broadcast bumpers.
AnimationVideo EditingPrint DesignLogo DesignAdobe Creative Suite
Education
Alison.com
Completed a course on Instructional Design Principles to Create Successful E-Learning Courses through Alison.com in 2023.
Completed a course on Instructional Design Principles to Create Successful E-Learning Courses through Alison.com in 2023.
Alison.com
Completed a course on Supervision Skills – Managing Groups and Employee Interaction through Alison.com in 2022.
Completed a course on Supervision Skills – Managing Groups and Employee Interaction through Alison.com in 2022.
Alison.com
Completed a Diploma in Design Thinking through Alison.com in 2022.
Completed a Diploma in Design Thinking through Alison.com in 2022.