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General Manager
General Manager at Nice Guys Delivery, coordinating daily operations for thousands of active clients and using Excel for business planning.
United StatesGeneral Manager at Nice Guys Delivery
Oversee daily business operations supporting thousands of active clients, coordinating competing priorities, staffing, customer needs, and operational requirements. Partner with leadership and cross-functional teams to communicate priorities, resolve issues, and maintain smooth business operations.
ExcelReportingData ManagementVendor coordinationStaffingClient RelationsProcess ImprovementFinancial Procedures
Coordinated multiple concurrent events and daily operations, managing changing requirements, schedules, resources, and deadlines. Organized event logistics and operational details to ensure staffing, supplies, vendors, and other requirements were in place for successful execution.
ExcelEvent PlanningVendor ManagementSchedulingReportingCorporate TrainerCash Handling
Coordinated daily service operations and special events, ensuring staff, supplies, and service requirements were organized and ready. Supported large-scale member events and wine dinners by coordinating operational details with internal teams and vendors.
Point of SaleGuest ManagementCorporate TrainerFinancial TransactionsEvent Coordination
Supported daily lodge operations, coordinating staffing, scheduling, purchasing, vendors, and private-event requirements. Managed scheduling and labor allocation for a team of 30, aligning resources with business needs and customer demand.
SchedulingStaff ManagementVendor coordinationEvent PlanningFinancial ProceduresTraining
Helped launch a new restaurant by establishing operating procedures, service standards, and front-of-house workflows. Coordinated vendor relationships, purchasing, staffing, and operational setup in preparation for opening.
Restaurant OpeningsVendor ManagementStaffingPoint of SaleMenu DevelopmentTraining
Developed foundational experience in customer service, sales, merchandising, and retail operations.
Customer ServiceSalesMerchandisingRetail Operations
Associate of Arts in Hotel & Restaurant Management from California College of the Arts.
Profile sourced from Himalayas.