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anderson silva
Looking for a jobSuporte Técnico N1/N2 & Governança de TI
Backend developer building a podcast management API with Node.js, Express, and PostgreSQL.
BrazilSuporte Técnico N1/N2 & Governança de TI at Ordem dos Advogados do Brasil (OAB/BA)
About
I’m developing webpodcast, an original server-side API project for managing and consuming podcasts, using Node.js, Express, and PostgreSQL.
At SUDOESTE INFORMÁTICA, I performed manual exploratory, regression, white-box, and black-box software tests. I also prepared test evidence documents and trained 72 colleagues on Shift Left Testing.
At Ordem dos Advogados do Brasil (OAB/BA), I provided hybrid, remote, and in-person technical support to end users. I also participated in Service Desk documentation and prepared technical opinions and quotations for IT infrastructure needs.
Experience
Suporte Técnico N1/N2 & Governança de TI
Provided hybrid technical support to end users, including lawyers and staff, across 37 sub-sections. Managed Service Desk documentation, internal documentation for asset disposal, and technical opinions and quotes for IT infrastructure improvements.
Service DeskIT GovernanceTechnical SupportDocumentationAsset ManagementProcurement
Qualidade de Software, Analista de teste QA
Executed manual exploratory, regression, white-box, and black-box tests. Mapped and evaluated requirements, performed happy path testing, and developed agile solutions with the Maker 5.0 No-Code platform. Trained 72 internal collaborators on Shift Left Testing and created test evidence documents.
Manual TestingRegression TestingWhite Box TestingBlack Box TestingShift Left Testing
Education
UNIFACS
Completed a Technologist degree in Analysis and Systems Development from UNIFACS, from May 2024 to September 2026.
Completed a Technologist degree in Analysis and Systems Development from UNIFACS, from May 2024 to September 2026.
Alura
Completed a course in HTML and CSS3: Positioning, Lists and Navigation in March 2023.
Completed a course in HTML and CSS3: Positioning, Lists and Navigation in March 2023.
UNIFACS
Completed a course in Models, Methods and Techniques of Software Engineering (160 hours).
Certiprof
Completed a certification in Scrum Foundation Professional Certificate (SFPC) in August 2020.
Completed a certification in Scrum Foundation Professional Certificate (SFPC) in August 2020.
Alura
Completed a course in Programming logic: Loops and Lists with JavaScript in December 2022.
Completed a course in Programming logic: Loops and Lists with JavaScript in December 2022.
UNINASSAU
Completed a Bachelor's degree in Information Systems from UNINASSAU, from February 2016 to September 2026.
Completed a Bachelor's degree in Information Systems from UNINASSAU, from February 2016 to September 2026.
UFBA
Completed a course in Software Configuration Management (30 hours) in November 2024.
Completed a course in Software Configuration Management (30 hours) in November 2024.
UNIFACS
Completed a course in Computational Environments and Connectivity (160 hours).
UNIFACS