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System Administrator & RMM Automation Specialist
I automate RMM operations, strengthen system administration, and improve NOC and service desk efficiency.
IndiaSystem Administrator & RMM Automation Specialist at Self-Employed
Streamlined on-boarding, off-boarding, and application deployment. Enhanced patch management, system monitoring, and improved NOC and Service Desk operations.
ConnectWise Automate ManageNinjaOneConnectWise RMMKaseya VSADatto RMMN Able RMMRMM (SolarWinds N Able)SuperOpsConnectWise ManageHaloPSAAutoTaskKaseya
Certified ConnectWise Automate, Datto, and Kaseya RMM Administrator with ITIL V4. Managed system planning, installation, configuration, and maintenance, and resolved technical issues with automated approaches.
PowerShell
Bachelor of Technology in Electronics and Communication from CEC Landran, Mohali, India, from 2009 to 2013.
Bachelor of Technology in Electronics and Communication from CEC Landran, Mohali, India, from 2009 to 2013.
Provided IT support for Active Directory, VPN, networking, and email protection. Contributed to IoT projects including Smart Street Lighting and Current Monitoring using Particle Photon, Arduino Nano, and XBEE.
Active DirectoryVPNNetworkingPrintersSpam FilteringEmail ProtectionServer MonitoringParticle PhotonArduino NanoXbeeSensors
Supported servers and computer systems, planned for and responded to service outages. Set up and maintained user accounts, installed and updated software, and managed password identities.
Windows Server AdministrationVMware AdministrationHyper VBackup and Disaster RecoveryFirewallsNetwork SecurityInfrastructure Networking
Maintained user accounts, diagnosed and managed the DTH network environment, and ensured account security.
User Account ManagementDTH Network TroubleshootingAccount Security Verification
Profile sourced from Himalayas.