Amanda Covey

At the University of Missouri–Columbia, I maintain Neurology Residency Program data, coordinate resident schedules, and support regulatory reporting for Graduate Medical Education and Accreditation Council for Graduate Medical Education deadlines. I managed a 600-candidate selection process down to 200 candidates for further review and analyzed program feedback that contributed to a 20% increase in resident survey satisfaction. I also protect confidential resident, faculty, and applicant records while tracking evaluations and reports for 24 residents. Previously at Missouri Credit Union, I streamlined workflows and communications, led employee engagement initiatives, and supported vendor contract renewals and negotiations that reduced costs by at least 10%. My background also includes contract compliance, payroll, onboarding data entry across 47 locations, employee records for 600+ staff, and electronic bill processing that reduced paper bills by more than 50%.