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Website Manager
IT Support Officer at Caring Habitat who supported EMR systems and built a waitlist web app for Fins Entertainment.
NigeriaWebsite Manager at Fins Global Limited
Manage and maintain the company website, including hosting, content, and issue resolution. Built and deployed a waitlist web application for a live music event and coordinated bulk email outreach to past attendees.
Website ManagementWeb DevelopmentHostingEmail MarketingContent Management
Provided technical and administrative support for EMR and digital tools, resolving system and access issues for staff. Maintained staff records, created digital forms, supported financial tracking with Excel, and coordinated recruitment logistics.
EMRTechnical SupportTroubleshootingExcelGoogle MeetData ProtectionAdministrative Support
Pursued a Bachelor of Science in Computer Science, gaining a foundation in software engineering and software testing.
Completed the ALX Software Engineering program, building skills in software development and engineering practices.
Completed the ALX Virtual Assistant Program, developing skills in administrative and virtual support.
Provided technical and academic support to over 100 learners, troubleshooting access and platform issues within the online learning hub. Facilitated onboarding and organized digital sessions for new learners.
Technical SupportTroubleshootingOnboardingDigital SessionsLearner Support
Assisted customers with troubleshooting Moniepoint's digital payment platform and POS hardware, resolving technical issues in real time. Escalated unresolved issues, tracked resolution, and documented recurring issues for product improvement.
Customer SupportTroubleshootingPOS systemsPayment PlatformsIssue ResolutionDocumentation
Profile sourced from Himalayas.