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Lead Patient Care Coordinator
Care Navigator at Lucet who guided members through healthcare resources, benefits, appointments, and next steps.
United StatesLead Patient Care Coordinator at SGMC Health
Coordinated patient appointments, referrals, and care transitions using electronic medical records and scheduling systems. Verified insurance eligibility and prior authorizations to support timely service delivery and reduce delays.
Care CoordinationInsurance VerificationPrior AuthorizationsEMRSchedulingPatient AdvocacyDocumentationHIPAA complianceCustomer Service
Guided members through provider selection, referrals, and appointment scheduling with accurate service navigation. Collaborated with clinical teams and community partners to resolve barriers to treatment access.
Care CoordinationReferral ManagementBehavioral HealthEligibility VerificationDocumentationPatient AdvocacyCommunity Resources
Assisted providers during interventional pain procedures using sterile technique. Recorded patient histories, medications, and vital signs with accuracy.
Medical AssistingSterile TechniquePatient HistoryVital SignsSchedulingMedical Records ManagementTraining
Verified patient insurance benefits and eligibility for prior authorization requests. Reviewed clinical documentation for completeness before payer submission.
Insurance VerificationPrior AuthorizationsElectronic Health Records (EHR)Payer PortalsMedical Necessity CriteriaDocumentationInsurance Requirements Review
Completed a Medical Assisting program at Fortis College in December 2021.
Completed a Medical Assisting program at Fortis College in December 2021.
Earned a Medical Assisting Diploma from Fortis College in 2021.
Earned a Medical Assisting Diploma from Fortis College in 2021.
Profile sourced from Himalayas.