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Intern Doctor
Intern Doctor at Alexandria Main University Hospitals handling patient records, histories, and discharge documentation to support continuity of care.
EgyptIntern Doctor at Alexandria Main University Hospitals
Work with patient medical records and files, take detailed patient histories, and document medical information. Act as a communication link between medical specialties and handle sensitive patient information responsibly.
Medical RecordsPatient HistoryClinical DocumentationPatient DischargePatient ConfidentialityMultidisciplinary Teams
Handled over 60 daily customer interactions via phone, email, and live chat, and ranked #1 among 20 agents. Resolved customer concerns, documented interactions, and met performance targets.
Customer ServiceInbound CallsEmail SupportLive ChatZendeskSAPOutlookproblem resolutionData EntryTeamwork
Communicated with patients from diverse backgrounds, helped them understand medical instructions, and addressed concerns with empathy. Assisted in organizing patient flow and coordinating follow-up activities.
Patient CommunicationActive ListeningProblem SolvingPatient Privacy PracticesEmpathy
Graduated with a Bachelor of Medicine, Bachelor of Surgery (M.B.B.Ch.) with an overall grade of Excellent.
Completed the AI Career Essentials (AiCE) training program.
Completed research methodology training.
Profile sourced from Himalayas.