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Tender Administrator
International Trade Consultant at ABSA Bank who structured trade finance solutions and advised clients on import/export regulations.
South AfricaTender Administrator at Self-Employed
Identifying relevant tenders, ensuring compliance and timely submission of documents. Maintaining records and assisting with bid committee logistics.
Tender AdministrationComplianceDocumentationRecord keepingBid Committees
Grew business revenue by 11% through client acquisition and service diversification. Improved profit margins by 5% and customer retention by 12% through operational efficiency and loyalty programmes.
Business ManagementClient AcquisitionCost OptimizationCustomer RetentionFinancial Management
Advised corporate and commercial clients on import/export regulations and trade finance instruments, structuring customised solutions including letters of credit and documentary collections. Managed end-to-end documentation and processing, ensuring accuracy and regulatory compliance.
Trade FinanceLetters of CreditDocumentary CollectionsExchange ControlSARBCustomer Relationship ManagementRisk ManagementSLA
Scrutinised transactions for Exchange Control compliance and captured data on international banking systems within 24-hour turnaround. Resolved client queries within SLA and maintained organised files for audit trail compliance.
Exchange ControlSARBTransaction ProcessingData AccuracyClient Query ResolutionSLAAudit Trails
Verified and processed client application forms in accordance with DHA requirements. Captured fingerprints and updated the track-and-trace system.
Application ProcessingVerificationData EntryTrack And Trace
Executed transactional processes for international banking products in compliance with policies and quality control standards. Resolved client complaints and managed cost recoveries and commissions under tariff structures.
International BankingComplianceCustomer ServiceProblem SolvingCost Management
Managed end-to-end execution of F178 export control procedures in compliance with SARB regulations. Provided expert guidance on EXCON regulations and followed up on payment settlements for clients.
Exchange ControlF178SARBEXCONRegulatory ComplianceClient Guidance
Processed inbound international transactions with precision, ensuring compliance with regulatory guidelines. Verified exchange rates and payment purposes, collaborating with the dealing room for seamless processing.
Incoming PaymentsRegulatory ComplianceForeign ExchangeAttention To DetailCollaboration
Managed inbound and outbound SWIFT messaging, routing MT199/MT205 queries and verifying test keys. Filed monthly messages, monitored statistics, and prepared end-of-day reports for management.
SwiftMT199MT205MessagingData IntegrityReportingAudit
Processed monthly affordable housing renewals and managed insurance premium payments within strict timelines. Handled client queries professionally, maintaining high service standards.
Home LoansInsuranceClient ServicesTime Management
Completed the Freight Forwarding Agent Certificate in 2026.
Completed the Freight Forwarding Agent Certificate in 2026.
Completed the Business Analysis and Operations Management Certificate in 2026.
Completed the Business Analysis and Operations Management Certificate in 2026.
Pursued a Certificate in Small Business Management from January 2021 to June 2024.
Pursued a Certificate in Small Business Management from January 2021 to June 2024.
Completed the Call Centre Certificate in 2002.
Completed the Call Centre Certificate in 2002.
Completed the Microsoft Office and Office Administration Certificate in 2000.
Completed the Microsoft Office and Office Administration Certificate in 2000.
Studied Management and Purchasing Practice as part of diploma studies from 1993 to 1995.
Studied Management and Purchasing Practice as part of diploma studies from 1993 to 1995.
Completed the National Senior Certificate (Matric) from 1991 to 1995.
Completed the National Senior Certificate (Matric) from 1991 to 1995.
Profile sourced from Himalayas.