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Adelaja Gbenga
Open to opportunitiesIT support
I deploy and troubleshoot AWS and Azure infrastructure while supporting enterprise users, networks, and secure cloud operations.
NigeriaIT support at DM.holdings Ltd
About
I've built and supported AWS infrastructure including multi-AZ VPCs, private EC2 deployments, Application Load Balancers, RDS connectivity, DynamoDB-backed applications, S3, and CloudFront. My projects focus on secure access, least-privilege IAM, incident troubleshooting, and documented operational procedures.
In IT support roles at DM Holdings and BAT Computer Technologies, I provide Level-1 support for hardware, Windows systems, printers, enterprise applications, user access, and LAN connectivity. I'm preparing for Azure Administrator certification and building toward cloud security engineering.
Experience
IT support
Provided daily Level-1 technical support to end users, resolving hardware, software, and connectivity issues in a corporate environment. Diagnosed and resolved printer connectivity problems across LAN environments. Configured and supported local network connectivity using Starlink internet infrastructure. Assisted with LAN setup, workstation deployment, and network troubleshooting for office users
Technical SupportTechnical TroubleshootingIT SupportIT InfrastructureQuality AssuranceLANNetworkingNetwork ProtocolsNetwork Infrastructure
IT Support Intern
Provided Level-1 technical support for hardware, Windows systems, and network connectivity issues. Assisted with installation and troubleshooting of desktops, printers, and enterprise applications, and documented support cases.
Hardware SupportWindows
Education
Southwestern University of Nigeria
Pursued a Bachelor of Science in Computer Science, gaining foundational knowledge in computing and technology.