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Technical Integrations Lead
I build client integrations, APIs, and AI-enabled workflows across cloud platforms.
CanadaTechnical Integrations Lead at Grafy
Owned the full technical delivery lifecycle for client implementations, from discovery and solution design through development, testing, go-live, and post-launch support. Led client implementations, configuring the Grafy platform to client-specific requirements including webhook endpoints, data mapping rules, and authentication settings.
TypeScriptVue.JsNodeJSAWSLambdaDynamoDBCognitoAWS CodePipelineAPI IntegrationLLM IntegrationsTechnical TroubleshootingPre SalesClient Management
Guided clients through adoption and troubleshooting of SOLIDWORKS PDM, a manufacturing data management platform, across design, analysis, and production workflows. Resolved high-priority technical issues through structured, root-cause problem-solving, reducing average client downtime.
Master of Engineering in Automation & Smart Systems from McMaster University.
Diploma in Electromechanical Engineering Technology from Sheridan College.
Bachelor of Technology in Manufacturing Engineering Technology from McMaster University.
Business Management Certificate from McMaster University.
SolidWorks Enterprise PDMSQL ServerNetSuiteSalesforceRoot Cause Analysisclient support
Designed and developed a Flask API integrating Azure and Twilio services to automate support workflows, reducing on-call hours by 15% and increasing client satisfaction by 10%. Built Power BI dashboards on SQL data sources to monitor resource utilization, downtime, alarms, and maintenance activity.
FlaskAzureTwilioPower BISQLMachine LearningSVMKNNNaïve BayesNeural NetworksEnsemble MethodsC#Test Driven DevelopmentBDDAgileScrum
Led development of a React / AWS Amplify web application for automated report generation, streamlining clinical data workflows. Built and integrated Python/Flask services and Electron desktop tooling to support AI-assisted data capture and analysis.
ReactAWS AmplifyPythonFlaskElectronEC2NginxUbuntuGitGitHub
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