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Customer Support Specialist
Customer Support Specialist at Teleperformance Nigeria, resolving global customer inquiries across remote operational workflows.
NigeriaCustomer Support Specialist at Teleperformance Nigeria
Provide remote customer support for a global client, resolving service inquiries across multiple operational workflows. Collaborate with internal teams to investigate and resolve customer concerns efficiently.
Customer SupportRemote WorkCRMDocumentationOnboardingTraining
Led planning and execution of student programs and events. Managed organizational budgeting and finances.
LeadershipEvent PlanningBudgetingCoordination
Assisted 30+ customers daily with product inquiries, purchases, and post-purchase support. Processed and tracked 80+ merchant orders weekly to ensure timely delivery.
Customer ServiceOrder ProcessingDocumentationComplaint Resolution
Assisted in financial audit reviews for multiple companies. Verified and vouched over 200 invoices and financial records for accuracy and compliance.
Financial AuditInvoice VerificationComplianceDocumentation
Completed Higher National Diploma in Accountancy from Lagos State Polytechnic in 2023.
Completed Higher National Diploma in Accountancy from Lagos State Polytechnic in 2023.
Completed Citizenship and Leadership Training at Sea School in 2022.
Completed Citizenship and Leadership Training at Sea School in 2022.
Completed National Diploma in Accountancy from Lagos State Polytechnic in 2019.
Completed National Diploma in Accountancy from Lagos State Polytechnic in 2019.
Profile sourced from Himalayas.