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Head of Shopping Marketing
Product Marketing Manager at MEMS, Mail.ru Cloud and T-Bank, improving subscription conversion and revenue.
Russian FederationHead of Shopping Marketing at T-Bank
Mapped customer journeys and developed triggered communications across the customer lifecycle. Conducted quantitative surveys to test marketing and product hypotheses and implemented user onboarding.
Customer Journey MappingTriggered CommunicationsCustomer LifecycleQuantitative ResearchHypothesis TestingUser OnboardingMentorship
Contributed to product strategy, audience research and value propositions. Worked on integrating the Cloud subscription into Mail.ru and monetizing Mail.ru Mail, collaborating with ASO and SEO teams.
Product StrategyAudience ResearchValue PropositionCommunications PlanningBudget Planning
Completed a degree in Marketing in 2015.
Completed a degree in Marketing in 2015.
Completed a degree in Mechanical Engineering Technology in 2012.
Completed a degree in Mechanical Engineering Technology in 2012.
Researched the market, competitors and user scenarios for a mobile photo editing app. Contributed to the subscription model, developed an ASO strategy, and worked on UAC campaigns, CRM messaging and onboarding.
Market ResearchCompetitive AnalysisUser ScenariosSubscription ModelsASO StrategyUniversal App CampaignsCustomer MessagingOnboardingProduct MetricsMetrics
Mapped the customer journey and developed web and app communications covering onboarding, tutorials, feature adoption, upselling and reactivation. Ran in-app A/B tests that delivered an 89% relative increase in subscription conversion.
Customer Journey MappingOnboardingTutorialsFeature AdoptionUpsellingReactivationUniversal App CampaignsEmail AutomationPush AutomationA B TestingSubscription ConversionSeasonal Promotions Support
Promoted the mobile app, developed post-purchase email communications and worked on remarketing campaigns. Specified mobile analytics implementation and contributed to A/B tests of the app interface.
Mobile App MarketingPost Purchase Email FlowsRemarketingMobile AnalyticsEvent ValidationA B TestingApp Interfaces
Profile sourced from Himalayas.