Support Specialist with Emphasis on Customer Information Systems (CIS)
Milsoft Utility SolutionsUnited States only
Apply now
Opens the original posting on Himalayas.
Apply nowSource: HimalayasApply on the original site
Companies in this catalog do not charge applicants. Never send money to apply.
- SUPPORT Specialist (With Emphasis on Customer Information Systems-CIS)
- Department: Support
- Reports to: CIS Support Lead/Vice-President of Customer Service and Support
- Division: Remote
- Classification: Salary/Exempt/Full-time
JOB SUMMARY
A CIS Support Specialist is responsible for providing frontline technical support services to Milsoft customers, including troubleshooting, problem resolution, and maintenance in a 24/7 support environment. Phone, email, and remote connection software are utilized to resolve customer issues and achieve customer satisfaction. The position will require some travel and after-hours on-call support time.