Key Account Manager - Informed

The Key Account Manager is responsible for the retention, growth and strategic development of a portfolio of Informed customers. Acting as a trusted partner to some of the world's leading sports nutrition brands, you'll help customers maximise the value of their certification programmes while finding opportunities to strengthen partnerships and support long-term business growth.

You will take ownership of the full customer lifecycle, from onboarding and relationship management through to account planning, renewals and growth initiatives. Working closely with internal technical, operational and commercial teams, you'll ensure customers receive an exceptional experience while helping them achieve their objectives.

This is a highly collaborative and commercially focused role where you'll build strong relationships with key decision-makers, understand customer challenges and opportunities, and deliver solutions that create value for both our customers and Informed.