Litigation Data Analyst

KLDiscovery , a leading global provider of electronic discovery, information governance and data recovery services, is currently seeking a Hosting Data Analyst/Litigation Support Analyst. The candidate will have experience using E-Discovery tools, Microsoft Office, specifically Microsoft Excel. This position does not require any license or certification in order to be considered

Remote, work from home opportunity.

Responsibilities

Work as part of a team, candidate will be required to occasionally work with departments outside of their own, such as Engineering, Application, IT and Project Management teams Extract, transform and load data to hosted platforms via custom plugins or flat files Support our customer base through superior customer service, this will include providing technical assistance via telephone, email and screen-shares on various tasks/requests Account creation and send invitations to end-user(s), occasionally follow-up with a platform walkthrough should it be requested Creation of databases and establishing permissions for customer use prior to providing credentials to those customers Investigate client inquiries on their matters concerning printing, search results/creation, technical issues, etc.