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RESPONSIBILITIES
Facilitate and lead meetings with member firms, banks, the vendor, and the internal team.
Set scoping calls and request bank and IT finance system contacts. Set bank discovery calls and liaise with IT finance. Provide the finance system file and bank specifications to Fides for analysis and triage feedback.
Create Project Plans using Microsoft Projects
Coordinate activities along with Business Analysts and Implementation Consultants
Develop strong working relationships with clients, anticipating needs and communicating regularly.
Manage stakeholder expectations, project plans, and communications as needed to move forward in the service delivery process.
Generate progress reports
Create testing plan and testing scenarios.
Coordinate completion of statement of work and bank paperwork.
Provide support to client after product go-live and monitor any production issues.
EXPECTED TRAITS:
Strong organizational, analytical, mathematical, project management and customer service skills
Strong English-speaking skills
Good attention to detail
Quick learner and enthusiastic
Excellent verbal and written communication skills
Excellent listening, influencing, interpersonal and presentation skills
Ability to meet tight deadlines, performing high-quality work and diligent follow up
Ability to effectively manage concurrent projects, and prioritize multiple tasks including multi-location coordination
Ability to conduct client-facing meetings in a professional manner
Proven ability to work independently with minimum supervision, and collaboratively with virtual teams
What will help you succeed:
Minimum of 5+ years working in a professional environment
Experience with cross-cultural communication is a plus
Project management, client engagement, and consulting experience is a plus
Create with us digital products that people love. We will bring businesses and consumers together through AI technology and creativity, driving digital transformation to impact the world positively.
At Globant, we believe in fostering a diverse and inclusive workplace where everyone feels valued and respected. We are an Equal Opportunity Employer committed to creating a thriving and inclusive environment for all employees and candidates, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected characteristic. If you need any assistance or accommodations due to a disability, please let us know by applying through our Career Site or contacting your assigned recruiter.
We may use AI and machine learning technologies in our recruitment process. Compensation is determined based on skills, qualifications, experience, and location. In addition to competitive salaries, we offer a comprehensive benefits package. Learn more about our commitment to diversity and inclusion and Globant’s Benefits.
Globant’s Commerce Studio helps organizations create best-in-class commerce-enabled experiences, with engineering and design at its core. The goal is to meet the demands of tomorrow's customers, leveraging long-standing expertise with large and complex commerce transformations in both B2B, B2C and D2C domains.
As an award-winning partner of enterprise-class platforms: Salesforce Commerce Cloud, Adobe Magento Commerce, and other API first, Headless Commerce surround solutions, we help clients create a competitive advantage with commerce at its core.
Our mission is to empower companies to succeed and thrive in the ever-changing digital landscape by building best-in-class future-ready digital commerce solutions globally.