Claims Automotive Team Manager - Casualty

Claims Automotive Team Manager - Casualty This role is within the Casualty Claims Unit.

Job Summary

This management position serves as an instrumental component of the day to day activities within the within a Casualty Claims Unit. Primary functions include coordinating, directing, and overseeing Casualty claims activities of a team(s). Key accountabilities include leadership, support, and coaching to ensure compliance of regulatory and statutory requirements, and technical and customer service Best Practices.

Job Duties

Review claim files regularly for quality. Track and monitor all statistical measures and behavioral indicators to evaluate Claims Reps performance (e.g. file review, audits, reports and complaints).